Ariba

SAP Ariba is the procurement system that Proximus uses to manage sourcing, contracting, ordering, and invoicing. SAP Ariba makes the collaboration between Proximus and you, its supplier, by far more efficient.

SAP Ariba Benefits

Transacting on the Ariba platform provides you with several benefits, such as amongst others:

The use of the SAP Ariba platform is FREE of charge for interactions with Proximus.

Before interacting with Proximus through the Ariba platform please ensure you have an Ariba account registered.

 

Registration

How to register your Ariba account?

Note: If your company already has an Ariba account, please ask your administrator to add you as a user to that account instead of creating a new account ID.

After the registration you can:

  • answer to the supplier questionnaires launched by Proximus

  • participate to Sourcing events (Rfx)

  • view the Purchase Orders placed by Proximus and start invoicing

 Ariba Account Registration - User Guide

Questionnaires

 

How to answer to Supplier management questionnaires of Proximus?

Once your Ariba account is registered you can answer to Supplier Management questionnaires.

Supplier Management Questionnaires of Proximus - User Guide

RFx

How to participate in RFx Events?

Proximus carefully evaluates and selects the suppliers in Sourcing events: RFI, RFP and e-Auction.

request for information (RFI) is used to explore a particular market and investigate the options that suppliers can offer to support our business.
request for proposal (RFP) and request for quotation (RFQ) is used to obtain price indications and conditions based on predefined requirements.

An e-auction is an online, market-driven negotiation based on total value, often used as part of an RFP in the procurement process.

For Supplier Relationship Management, Suppliers can be requested to participate in Supplier Performance Management surveys (SPM).

How to answer an RFI, RFQ or RFP?

Invoicing

How to invoice?

Start invoicing

Before invoicing, please make sure that you have received the Proximus invitation to register your Ariba account. After registration, you still have to configure your account.

Invoicing Charter

Get support

Is your question related to business?

E.g. invoice rejected, wrong info on PO, your bank account changed, etc. please refer to our FAQ & User guides section below.

Still no answer? Please raise your question via the Proximus Supplier Portal. 

Supplier Support Portal

Is your question related to an ARIBA network technical issue or bug?

E.g. you have already an existing account, you didn’t receive the PO notification, etc. please refer to our FAQ & User guides section below.

Still no answer? Please raise your question via the Ariba Support Portal. Here are the steps to follow. 

Ariba Support Portal