Important Update: Effective from June 1st, 2025, Proximus will transition to using the Cevinio platform for invoice processing, replacing the current method via Ariba. The portal information has been updated for this change. Invoices sent before June 1st remain unaffected by this modification and should be sent following the current invoicing process.
Proximus ensures optimal efficiency with a completely digital and paperless invoicing process that offers a multitude of benefits:
- Hassle-free delivery of invoices ensures seamless processing by Proximus.
- Access to supplier functionalities allowing you to view your latest invoices at any time.
- Maintain a historical archive of all posted invoices since 1/1/2024.
- Gain detailed insights into invoice processing status, including estimated payment dates.
- Readiness for future advancements through the use of new technologies and compatibility with emerging standards like Peppol.
Registration
How to register your Cevinio account?
After the registration you can:
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Search and filter invoices by invoice number, total amount, balance type, and processing status.
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View invoice details such as processing status, payment status, as well as attributes including invoice lines.
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Download PDF copies of invoices directly from the platform.
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Export filtered invoices in a CSV file for reporting purposes.
Invoicing
How to invoice?
Proximus is currently accepting both PDF invoices and Machine to Machine-invoices. This OnePager is crafted to facilitate the submission of PDF invoices via e-mail:
Other important documents:
Get support
Is your question related to business?
E.g. invoice rejected, payment status, etc. please refer to our FAQ & User guides section below.
Still no answer? Please raise your question via the Proximus Supplier Portal.
