Healthcare
Doktr
We launched Doktr, a secure and convenient app, to enable customers to get fast and personal medical advice from a recognised Belgian doctor through a video consultation. The app uses Itsme to ensure a secure login and incorporates a strong data privacy policy. It aims to provide a top-quality experience for the patient, while simultaneously supporting doctors, increasing their efficiency, and reducing their workload.
Several health players reinforced the local ecosystem around Doktr together with Proximus:
- Alliance with the health insurance funds Christelijke Mutualiteiten/Mutualité Chrétiennes and Solidaris/ Socmut.
- Domus Medica, the biggest association of general practitioners in Flanders and Brussels.
- AG Insurance and Vanbreda
- Doktr also offers online consultations with registered psychologists
Innovative technologies
Wi-Fi technology plays a crucial role in the daily lives of our customers, partly because 95% of them connect to the Internet via Wi-Fi at home or at work, but also because the number of devices connected to the Wi-Fi network increases every year: in 2024, on average, our customers have 7 Wi-Fi devices at home.
Proximus is the first Belgian operator to launch Wi-Fi 6E. This cutting-edge technology will be integrated into the new Internet Box+, and will initially enable Ultra Fiber customers to benefit from even faster, more powerful Wi-Fi. Wi-Fi 6E represents a major step forward with the addition of a third frequency band.
It is another step in our ambition to deliver great customer experience thanks to our technological and network innovations.
